Step 6: If the subscription fee could not get deducted, click on Edit on Amazon to check billing details. Step 5: Look for the Prime Membership section to spot your billing info.
You might have to sign in to your Amazon account once again. Step 3: Click on your profile name in the top-right corner. Step 1: Open the Prime Video site in the browser of your choice and sign in with your Amazon account. So check the billing details and payment method.
There is a chance that your annual subscription renewal didn’t go through. You should first check your billing status with Amazon when the Prime Video app stops working. We’ve covered effective solutions to fix the Amazon Prime Video app not working on Mac. Luckily, you won’t have to spend too much time fixing the problem.
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